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Medical emergencies

Need-to-know numbers for medical emergencies

In case of a medical emergency, here are need-to-know numbers to reach a duty doctor, emergency services or a crisis call center.

From any European country, make the right move: dial 112

In France, 112 calls are answered by 15, 17 or 18 dispatchers. This common emergency call number can be used in all countries of the European Union. If you are deaf or have a speech or hearing impairment, you can call 114.

To find a doctor in the evening, at night or during the weekend: dial 17

If you happen to be sick in the evening, during the night or the weekend, contact a duty doctor. Dial 17 and a police officer from the nearest police station will give you the address and telephone number of a duty doctor.

To buy medicine in the evening, at night or during the weekend: dial 17

Contact the nearest police station by dialing 17. You will be given the address and telephone number of the closest duty pharmacy.

For medical emergencies: dial 15

In case of medical emergencies, such as a heart attack, a serious accident or poisoning, dial 15 to reach the local emergency services for assistance called SAMU. SAMU is a special emergency service that works closely with local public hospital emergency and intensive care units.

When you dial 15, the duty doctor decides whether to send a SAMU mobile unit (ambulances are equipped with intense care equipment), to refer the call to another ambulance service, or to call a doctor for a home visit.

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In case of fire: dial 18

The fire brigade provides fire and rescue services, 24/7. The fire brigade and public ambulance services work together. The fire brigade is equipped to deal with accidents and medical emergencies as well as fires. Call the local fire brigade in case of an emergency by dialing 18.

To reach the local police station: dial 17

The French national police are responsible for public safety and policing in France. You can contact the police station any time of the day by dialing 17.

All of these emergency call numbers can be called free from a landline, public telephone or mobile phone 24/7.